New Business Record Keeping
Whilst this has been a tough year for many businesses there are some people who decided that this year was as good a time as any to set up a business …
What can you learn from other people's customer service and communication?
How does your response to new enquiries reflect on you and your business? Do you pay for advertising but don't bother to follow up when someone makes an enquiry? The way my enquiry is dealt with, whatever the type of business, will, in most cases, will make my decision for me. If I contact two or three companies with the same enquiry the one that is responsive, interested and helpful will be my choice. First impressions really count. This was really brought home to me over the last few weeks …
Bookkeeping, payroll and training support 17 years on
Seventeen years ago this week I began providing bookkeeping and payroll support to a few local businesses. Three and a half years later I needed to move out of home to an office because work had increased, the files were taking over what little space we had and I needed someone to help. I started looking for a small office for 3 but ended up with …
The Value of Furlough for Business
We thought furlough was challenging but flexible furlough is proving even more so! As a payroll bureau working with businesses employing between 2 and 50 staff, furlough has been important for many of our clients during lockdown. It has been interesting to see how …
Do I need a business bank account?
When you start a business one of the things you need to arrange is a bank account to enable you to keep your personal and business spending separate. If you are starting as a sole trader/self-employed with just a little income initially it is tempting to …
