HMRC recently published their annual report and accounts for 2014-15 which included two interesting facts which explain why we frequently don't get the support we need. …

At the launch of the South Wilts Business of the Year Awards last week a new category was announced for this year - Excellence in Customer Service - which is awarded from customer nomination only. This is good because only customers receiving your service will know if it is good or not. It made me think about how many different aspects there are to customer service. …

There are several options for business structure when setting up in business. You could choose: …

A worker's employment status is not a matter of choice and will be very relevant went it comes to Pension Auto-Enrolment. …