Building Client Relationships

Today I received an email enquiry directly from my website from someone who wanted a quote for payroll and auto enrolment. They asked me not to telephone so I assumed, as is often the case, that it was a sensitive situation. So I emailed and asked them to call me when it was convenient to them as I needed to gather more information before quoting.
 
 Their response was

Finance Tips for New Businesses

Businesses are generally started by enthusiastic entrepreneurs who either want to create something which can grow and has value or create a work/life balance for themselves. Whichever it is there are lots of things the business owner needs to be involved with which may not have occurred to them during the excitement of starting a business.
 
 As a bookkeeper I know that finance is one of the most important things that a new business owner needs to understand.

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